Frequently Asked Questions
Let us try to answer some of the more frequently asked questions that we get about buying a holiday home at Pentire Haven
What is the first step to owning a luxury home?
We can provide you with various details about owning your own holiday home at Pentire Haven Holiday Park. This will include details of new and previously owned holiday homes for sale and we can also price at this stage for further options like wood or white upvc decking.
About our new holiday home sales?
Here at Pentire Haven Holiday Park we have a selection of new plots available. These plots are brand new and can accommodate a new holiday home that we have in stock or you may look at our demonstrators and order a new holiday home with a changed layout.
Prices of new holiday homes include transport to the park, siting, all service connections, steps and parking area.
We aim to create a turn key price for ease of ownership. New owners are allowed to install satellite dish and aerials. Please ask if you need advice on types required?
Can I pick my plot?
We have a selection of plots available but this can change regularly as plots sell. Once you have viewed, it is advisable to place a small deposit to reserve your plot. We can reserve plots for 28 days which gives plenty of time to decide which holiday home is for you!
What are my obligations as a buyer – and what are my rights?
All holiday home owners will have a Plain English formal written agreement by the BH&HPA. The agreement sets out the obligations of both the park owner and the holiday home owner. Please ask to see a copy of this agreement if you would like more details.
Is there a limit to the length of time that we own our plot at Pentire Haven?
Here at Pentire Haven we use the industry recognised BH&HPA licence agreement for the siting of holiday homes and we are very pleased to be able to offer a fifteen year agreement on new holiday homes.
What are the rules of the Holiday Park?
There is a set of park rules that apply to all owners and guests visiting or staying at Pentire Haven. These rules can be read in our terms and conditions on our website.
When am I able to use my holiday lodge and can I live in it all year round?
We have two options available. An eight month season, 1st March -31st October or a twelve month season 1st January -31st December. ( Holiday use only)
Am I allowed to sub-let my holiday home when I’m not using it?
Here at Pentire Haven Holiday Park we do allow sub-letting because we believe that once you have invested in your holiday home it will truly be something to share with friends and family alike.
Park rules and conditions still apply to guests. Please ask for a copy of these rules.
Do you provide maintenance on my holiday lodge?
You are responsible for maintaining your holiday home but here at Pentire Haven we have a list of reputable tradesmen who are used to working on holiday homes.
We are more than happy to provide advice if required.
Are there rates and utility bills to pay?
Rates are approximately £295 per year although this is governed by Cornwall Council.
Water/drainage is metered and invoiced monthly.
Gas is supplied by the way of two 19kg Calor gas bottles with automatic change over valves. When a bottle becomes empty the valves switch over so you are never without a supply. Our staff will automatically change empty bottles and you will be invoiced for a new bottle.
Electricity is metered and you will be invoice monthly.
Can I re-sell my holiday home in the future?
All sales of holiday homes are documented by the park and the transaction takes place through us, whereby a new licence agreement can be signed by the parties concerned. This applies to all sales including family or friends. If you wish to sell all you need to do is inform the office and we can provide more details. The re-sale procedure is set out in the licence agreement. We are entitled to receive a commission on the sale of 15% plus vat.
If you have any further questions please call us on 01288 321601 or submit an enquiry here